Will cancelling or delaying my subscription cancel a placed order?

No, once an order is placed, it can't be cancelled. Cancelling your subscription after an order has been placed will not affect the placed order.

Customers can log into their Gainful account anytime before their next subscription order date to delay, cancel, or edit their subscription. A subscription reminder email is sent three days before the order is placed to give customers time to delay, edit, or cancel their subscription.

Due to the personalized and edible nature of Gainful products, once an order is packed, its contents can't be resold. For that reason, Gainful products cannot be returned for a refund.

All customers are backed by our 30-day Happiness Guarantee on first orders. If you don't love your Gainful order for any reason, contact us within 30 days of your first order, and our Customer Experience team will take care of you.

Gainful is not responsible for unwanted orders that were created as a result of not cancelling or delaying a subscription before the order was placed.