Can I pause my subscription?

We know life can get in the way, which is why we've made it super easy to pause your subscription of your Personalized Protein Powder, until any date you desire! We don't offer an indefinite pause feature, but you can select any date you'd like 😊.  Check out the steps below, or see this quick video. 

1. Log into your profile Gainful.com 
2. Click the "Subscription" tab on the left
3. Click "Change Date" (or "skip next order')
4. Select your desired order date
5. Select a reason for changing your order date
6. Click "Confirm Pause."
7. All set!

Please note: any order changes must be made before your ship date. 

Still, have questions? Shoot us an email at hello@gainful.com or call us at 415-991-7243. We are open Monday- Friday from 9 am to 5 pm PST.