How do I cancel my subscription?

If for some reason you didn't like your personalized protein blend or subscription plan email our Customer Care team at hello@gainful.com they will happily troubleshoot any issues! They are really good at getting shakes to be just the way you like them 😃And can work with you to change your plan frequency and servings! They can also connect you with your Registered Dietitian to work with you if needed. 

But if you are sure you want to cancel 🙁you can do so by logging into your account at Gainful.com/me Once logged in to your Gainful account, navigate to the "Subscription" tab. From there, click "Edit Subscription" and select "Cancel subscription"

If for some reason you're being directed to a checkout page, then you used a different email when you created your Gainful account or could have typed it incorrectly. Please try a different email or send us an email with your shipping address so we can locate the account. Email us at hello@gainful.com

You can also call us at 415-991-7243 from 9 AM to 5 PM PST. Sorry, but we are closed on weekends.