We know life can get in the way, which is why we've made it super easy to pause and skip your subscription orders! We don't offer an indefinite pause feature, but you can postpone your orders for as long as you want.
- 1. Log into your profile Gainful.com
- 2. Navigate to the "Subscription" tab. On mobile devices, the "Subscription" tab is located in the top right drop-down menu (person icon).
- 3. Click "Edit Delivery" to skip or delay your next order
- 4. Select a reason for changing your order date or skipping your order.
- 5. Be sure to click "Confirm" to ensure your order was paused or skipped.
To manage multiple future orders at once, scroll to the "Future Orders" and toggle future order dates on and off.
Please note that subscription pauses and skips apply to your next order and not to orders that have been already processed and confirmed.
Still have questions or need help? Contact us and we'll be happy to help out!