Manage Subscription

I can't log into my account

• I forgot the email address I used for my account
• I can't log into my account
• How do I reset my password?
• I need technical support. Who should I contact?

My Blend

• How do I change my blend back to my original one?
• How do I view my blend?
• Will changes I make to my blend be reflected in my next order?
• How do I change my blend?

My plan

• I want to change the frequency of my shipments.
• Can I pause my subscription?
• Can I change my servings?
• How do I cancel my subscription?
• Is there a cancellation fee for ending my subscription?
• How often will I receive protein?

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My info

• How do I update my shipping address?
• How do I change my email address?
• How do I update payment information?
• How do I change my billing address?

My Orders

• How can I purchase a Blender Bottle?
• Where is my Blender Bottle?
• How can I skip an order(s)?
• Where is my order?
• I need more protein ASAP!
• I have a promo code! How can I add it to my order?

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My Quiz

• How do I change my quiz answers?

Refunds

• Do you offer refunds?
• Do you accept returns?
• What are my options if I am dissatisfied with the product?

My Flavor Boosts

• I don’t want to receive any Flavor Boosts
• Can I place a one time order of Flavor Boosts?
• Can I add more flavors to my monthly orders?
• What are my flavor options?
• What are Flavor Boosts?
• How often can I switch my flavors?

My Add-ons

• Where can I view/edit my Add-ons ?
• What are Add-ons?

My Registered Dietitian

• When should I contact my Registered Dietitian?
• How can I contact my Registered Dietitian?

My Referrals

• I’m not seeing my referral credit
• What is your referral program?
• Where can I track my referrals?