We know life can get in the way, which is why we've made it super easy to pause and skip your subscription orders! We don't offer an indefinite pause feature, but you can postpone your orders for as long as you want.
- Log into your profile Gainful.com
- Click the "Subscription" tab on the left
- Click "Change Date" to select a new order date.
- Or Click "Edit Subscription," then "Skip Next Order," to simply skip your next scheduled order date.
- Select a reason for changing your order date or skipping your order.
- Make sure to click "Confirm Pause" or "Confirm Skip" to ensure your order was paused or skipped.
Please note that subscription pauses and skips apply to your next order and not to orders that have been already processed and confirmed.
Still have questions or need help? Contact us and we'll be happy to help out!